Conditions of use


Print My Smile is a private Limited company offering an online service ('we, us, our or The Seller', trading as Print My Smile) to you ('The User, you, your'). You must take the time to read and understand these Terms before using the services of Print My Smile. By registering with Print My Smile, you accept that you are entering into a contract with us under these Terms. Anyone who registers establish an 'Account', and become 'Users'. Visitors to who do not become Users, but who nevertheless use the Site, affirm that they are bound by these Terms each time they access Print My Smile. You should be aware that these Terms may change from time to time.


These terms and conditions apply to all and any use, access and availability of our site and the purchase of all Products. In these terms and conditions:

'our site' means the online service, website, content and services available at or using, all User Content and all related software programs and materials;

'User Content' means any content, creations, materials, postings, data, messages and communications sent, posted, made available or otherwise communicated to us (or other users) by you (or other users), from or by using our site, but excluding where those things originate from us such as our own content that is reposted by you; and

'Products' means the things you can buy through the site (for example; a personalised mug).

By using the Print My Smile site you understand and are able to accept these terms and conditions and agree to be bound by these terms and conditions. If you don’t accept or understand these terms and conditions you shouldn’t use or access the Print My Smile site.

You must be 13 years or over to use our site. If you’re under the age of 18 years and don’t understand these terms and conditions, please ask a parent or guardian to explain them to you.

We may make alterations to these terms and conditions from time to time and these variations shall apply to you immediately upon being accessible from


You may need to register an account in order to use certain features of our site, including setting up a Username and Password.

The Username and Password chosen by you and issued to you are personal to you so that you can use and access our site, and must not be disclosed to any person without prior written consent from us.
You agree, accept and understand that:

you must ensure that all information held about you by us is up to date and that you can amend your registration details at any time through our site;

you are responsible for keeping your Username and Password confidential;

you are solely liable for any use of our site using your Username and Password whatsoever.

Please don’t share your Username or Password with any other person, or allow any other person to use your account. We can’t be held liable for any improper use of your login ID, Username, Password, account or any use by any third party. If you think your login ID, Username, Password, or account have been compromised in any way you must inform us immediately and we’ll do our best to help.


'Intellectual Property Rights' means all ownership rights and interests in copyright, design right, database right, patents and any rights to inventions, know-how, trade and business names, trade secrets and trade marks (whether registered or unregistered) and any applications therefore and other similar right.

All Intellectual Property Rights in our site, its underlying software and technology and the Products available through it belong to and vest in us, or are licensed to us.

Subject to these terms and conditions you may use our site for your private, non-commercial, personal use only. You may not transfer, sub-license or deal in this right without our prior written permission.

These terms and conditions and the rights granted by them do not give you any title or rights of ownership in our site, any Products (except to the extent they include your User Content) or any User Content other than your own, and should not be deemed a sale or transfer of any copyright or other right.

We don’t claim any Intellectual Property Rights in anything that we shouldn’t. The Intellectual Property Rights in all your User Content therefore belong to you to the extent that you should own it because it is your own original creation and not a substantial copy or derivative of someone else’s work. You however agree that we may use, publish, edit, modify and adapt your User Content for any and all purposes relating to our site and our business, and you hereby grant us a non-exclusive, perpetual, unrestricted right and licence and all necessary permissions, consents and licences required for us to use your User Content and Intellectual Property Rights in it, in that way. Please also note the terms applicable to User Content below.

However, these terms and conditions and the rights and obligations contained in them do not affect any specific statutory exceptions or rights (including so called fair use or fair dealing rights) that you would otherwise ordinarily be entitled to exercise by ordinary operation of applicable law.

All our Intellectual Property Rights are asserted and reserved. All third party trade names and trademarks are held by their respective owners and we make no warranty or representation in relation to them. We do not claim any right or interest in any third-party User Content.


You agree to comply with these terms and conditions and all rules applicable to the use of our site.

Therefore, you agree not to:

hack, attempt to hack, modify, adapt, merge, translate, decompile, disassemble, reverse engineer or create derivative works out of any software contained in or used for our site;

- use or deal in our site except as permitted by these terms and conditions;

- include contact details intended to enable communication outside of our site, in any User Content;

- use your access to our site, or information gathered from it, for the sending of unsolicited bulk email;

- make any commercial use of our site without our prior written permission;

- make our site or any part of it available to any third party except with our prior written consent;

- delete or obscure any copyright or other proprietary notice on our site.


Our site is a personalisation service and ancillary to this we are involved in the transmission, storage, retrieval and dealing with third party User Content without review, selection or alteration of their content.

The views expressed in any User Content are the views of the individual authors and not our views, unless specified otherwise by us.

We are not responsible for and disclaim all liability in respect of any comments, views or remarks expressed in any User Content.

By using our site you acknowledge that we have no responsibility to review any User Content and that all User Content is made available on the basis that we are not required to and do not exercise any control or judgement of its content.

Notwithstanding the foregoing, we shall be entitled to remove or reject any User Content and remove or suspend your ability to make or access User Content.

You agree and undertake that you will not make available any User Content or post to or transmit to our site any statement or material, nor use our site in any way, that:

is unlawful or which gives rise to civil or criminal liability;

- promotes any illegal or unlawful activity;

- infringes any copyright or other intellectual property right of any third party or knowingly assists infringement;

- includes any computer virus, worms, logic bombs or other malicious software or technically harmful data;

- is abusive, immoral, inappropriate, defamatory, discriminatory, obscene hateful or inflammatory;

- promotes or contains discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

- be likely to harass, upset, embarrass, alarm or annoy any other person;

- interferes with another user’s use and enjoyment of our site;

- impersonates any moderator, administrator or any staff or other persons connected with us;

- infringes upon or violates any third party’s rights, including but not limited to intellectual property rights, rights of privacy, including unauthorised disclosure of a person’s name, e-mail address, physical address or phone number, and/or rights of publicity;

- includes restricted / password protected content or materials;

- exploits any other person;

- solicits passwords or personal information;

- contains video, photographs, or images of another person without his or her permission (or in the case of a minor, the minor’s legal guardian);

- contains any restricted material, including but not limited to passwords, medical information or confidential information of any person; or

- solicits, invites, encourages, advocates, incites or provokes any or all of the foregoing.

If you discover any material which you believe contravenes these terms and conditions, please contact us with details of the page you found it on.

We reserve the right at any time with or without the User's prior consent and without liability to the User in that regard to delete from the website all personal information, data, text, files, images and all other materials of the User and to prevent the User from obtaining access to any such data. In particular, it is the policy of the Seller to reject any materials which, at Print My Smile Limited's sole discretion, it considers to be obscene, in bad taste or in any other way inappropriate (whether or not to print such materials would be illegal or unlawful).

By using our website you agree that, if necessary, we’ll communicate with you via the email address you’ve provided to us. Where we are able to, we’ll allow you to opt in and out of certain types of emails. Notices that are applicable to all our customers shall be made available on our website. You will be deemed to have received a notice at the time the email is sent or the time the notice is posted on our website.

All emails sent by us and any attachments are intended for the addressee only.


We provide and maintain our site for personal entertainment on an 'as is' basis and are liable only to provide its services with reasonable skill and care.

We give no other warranty in connection with our site and to the maximum extent permitted by law, we exclude liability for:

any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not such arises out of any problem which we have been made aware of;

- the accuracy, currency or validity of information and material contained within any User Content or our site;

- any interruptions to or delays in updating our site;

- any incorrect or inaccurate information on our site;

- the infringement by any person of any copyright or other intellectual property rights of any third party through any User Content or use of our site;

- the availability, quality, content or nature of External Sites;

- any transaction involving External Sites;

- any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing, using or downloading our site, or any User Content;

- all representations, warranties, conditions and other terms and conditions which but for this notice would have effect.

We do not warrant that the operation of our site will be uninterrupted or error free.

Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law.


IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur.

If we discover an error that affects you, we will notify you as soon as possible.

In those circumstances we reserve the right to cancel or suspend a transaction until the error is corrected and will use all reasonable efforts to ensure the same error does not reoccur and that it is rectified as quickly as possible.

We may cancel any Order or sale and not supply the applicable Product if it is reasonable to do so (including without limitation in the event of mistake). We may also change or discontinue the availability of any Products at any time in our sole discretion.


Payment is due from the moment an Order is accepted.

Payment may be made as set out on the payment page of our site, by credit card, debit card or any other such method as we may introduce in our sole discretion.

We aim to debit money from your account within three working days after receiving your Order.

We reserve the right to accept or refuse any payment made in any form.

You will not be charged for any Orders that cannot be fulfilled and where appropriate we will re-credit to your account any sum debited by us. We cannot guarantee that a particular Product will always be available.

Credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet. Please refer to our privacy policy regarding use of your data (including credit card data).

Your credit card company may also do security checks to confirm it is you making the Order.

Your statutory rights are unaffected by these terms and conditions.


Where you have a valid promotion code, the following additional terms and conditions apply:

When more than one promotion is running at the same time – the highest value offer only will be valid. Not in conjunction with any other offer.

Discounts will only be available on Order values over the amount stated in the applicable promotion.

Discounts are only valid until the date published.

Discounts are only redeemable for purchases made on our site.

Discounts are not refundable.

Only one discount may be used per customer per transaction.

We reserve the right to end any discounts at any time including prior to the advertised end date without notice.


You agree to indemnify Print My Smile, its agents, directors, officers, shareholders, employees and subcontractors against all liabilities, claims and expenses that may arise out of or in connection with any:

breach of these Terms by you or through your Account; or

User Content associated with you or your Account.

Entire Agreement

These Terms are intended to contain your entire agreement with us relating to your use of and access to Print My Smile and we believe them to be fair and reasonable.

Changes to these Terms

We reserve the right to change these Terms from time to time, and post the new version on Print My Smile. The new version of these Terms will take effect: commencing 28 days after the date of posting (or such later date as we indicate in the relevant posting), if any of the changes is to an operative provision of these Terms which is capable of adversely affecting you; or immediately upon the date of posting (or such later date as we indicate in the relevant posting), if the changes are not reasonably capable of adversely affecting you - examples of which would include, without limitation, (i) changing the name of, and/or the website address ( that you use to access, Print My Smile, and (ii) the refinement of provisions that are already included or referred to in these Terms. In either case, if you do not wish to be governed by the new version of these Terms, you must cease to use the Print My Smile. We will not have any liability to you in that event.


If any part of these Terms is held to be invalid or unenforceable, the remainder shall remain valid and enforceable. Our failure to act with respect to a breach of these Terms by you or others does not waive our right to act with respect to subsequent or similar breaches. The headings forementioned are for ease of reference only and do not affect the interpretation or construction of these Terms. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms, provided that this shall not affect any right or remedy of a third party which exists or is available apart from that Act.


These Terms, each order and purchase of a Product shall be governed by English law. You and we each submit to the non-exclusive jurisdiction of the English courts in relation to disputes arising in connection with these Terms, the Services and any order for or purchase of a Product.


We are a Limited company registered in England and Wales under registered company number 10479343 under the name Print My Smile Limited. The address of our registered office is 180 Foxley Lane, Purley, United Kingdom, CR8 3NF.